Privacy Policy

Last Updated:

3/1/2025

At Dial Direct 365, LLC (“Company,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services. By accessing or using our services, you agree to this policy. If you do not agree, please refrain from using our services.

Information We Collect

We collect various types of information to provide and improve our services. This includes personal information such as your name, email address, phone number, billing details, and business-related information. Additionally, we may collect non-personal information like your IP address, browser type, device details, and website usage data through cookies and similar tracking technologies. If you use our call answering and message-taking services, we may also collect call data, messages, and appointment details as part of our service operations.

How We Use Your Information

The information we collect is used to provide and manage our services effectively. This includes processing inquiries, managing accounts, improving customer experience, handling payments, and ensuring compliance with legal requirements. We may also use your information to communicate updates about our services, respond to support requests, and prevent fraudulent activity.

How We Share Your Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers who assist in payment processing, IT support, and customer service operations. In certain circumstances, we may disclose information if required by law, to enforce our rights, or to protect the security of our services.

Data Security

We take appropriate security measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and restricted access to sensitive data. However, no online system is completely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your login credentials and notifying us of any suspected security breaches.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once data is no longer needed, we securely delete or anonymize it.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies help us recognize returning visitors and improve our website functionality. You can manage cookie preferences through your browser settings, but disabling cookies may affect website performance.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal data, including the right to access, update, or delete your information. You may also opt out of marketing communications or restrict how we process your data in certain cases. To exercise these rights, please contact us at [email protected].

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on our website. Continued use of our services after an update constitutes acceptance of the revised policy. We recommend reviewing this page periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Website.