Terms & Conditions

Last Updated:

3/1/2025

Welcome to Dial Direct 365, LLC (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our services.

Eligibility and Account Responsibility

To use our services, you must be at least 18 years old. By creating an account or using our services, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. We are not liable for any unauthorized access or use of your account.

Services Provided

Dial Direct 365, LLC offers professional call answering, message taking, and appointment booking services tailored to businesses. The services provided depend on the package selected by the client. While we strive to deliver high-quality services, we reserve the right to modify, suspend, or discontinue any service at our discretion.

Payment and Billing

All services are billed according to the selected pricing plan and payments are due as per the agreed billing cycle, whether it be monthly, quarterly, or annually. Failure to make timely payments may result in service suspension or termination. All fees are non-refundable unless explicitly stated otherwise in a written agreement.

Cancellation and Termination

Clients may cancel their subscription by providing written notice at least [X] days before the next billing cycle. We reserve the right to terminate services for violations of these Terms, non-payment, or other business-related concerns. Upon termination, any outstanding payments remain due and must be settled immediately.

Use of Services and Restrictions

By using our services, you agree to comply with all applicable laws and regulations. You may not use our services for any unlawful, fraudulent, or abusive purposes, including but not limited to impersonation, spamming, or harassment. Any misuse of our services may result in immediate termination of your account.

Confidentiality

We value and respect the confidentiality of the information you share with us. While we take reasonable steps to protect your data, we are not liable for unauthorized access, interception, or breaches beyond our control.

Limitation of Liability

Our services are provided on an “as is” and “as available” basis without warranties of any kind. We do not guarantee uninterrupted or error-free services. Under no circumstances shall Dial Direct 365, LLC be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability shall not exceed the amount paid for services within the last three months.

Indemnification

You agree to indemnify and hold harmless Dial Direct 365, LLC, its officers, employees, and affiliates from any claims, damages, or liabilities arising from your use of our services, violation of these Terms, or any third-party claims related to your business activities.

Modifications to Terms

We reserve the right to modify these Terms at any time. Any updates will be posted on our website, and continued use of our services after such modifications constitutes acceptance of the revised Terms. We encourage you to review this page regularly.

Governing Law and Dispute Resolution

These Terms shall be governed by the laws of [Your State/Country]. Any disputes arising from or related to these Terms shall be resolved through arbitration or legal proceedings in [Your Jurisdiction].

Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

[email protected]

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our Website.